Privacy Policy

costzero.best ("we", "our") explains how we collect, use, and protect personal data on this website in Japan.

1. Personal data we collect

  • Information you provide via contact/lead forms (e.g., name, email address, and the content you submit).
  • Email and other information you send to us.
  • Technical information related to your device/browser, such as IP address and basic access logs, when you visit the site (including when provided through cookies or similar technologies).

2. Purposes of use

  • To respond to inquiries and provide information requested by you.
  • To operate and maintain the website and improve user experience.
  • To protect our rights, safety, and prevent misuse.
  • To comply with legal obligations.

3. Legal basis / compliance (Japan)

We handle personal information in accordance with Japan’s Act on the Protection of Personal Information. This includes appropriate management, limitation of use, and required disclosures.

4. Retention

We retain personal data only as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

5. Sharing and disclosure

We generally do not disclose personal data to third parties without an appropriate basis under Japanese law. We may share data with service providers to the extent necessary to operate our services, subject to appropriate safeguards.

6. Cookies and similar technologies

We may use cookies or similar technologies to analyze site usage and provide a better experience. You can manage cookie settings through your browser. Where required, we provide appropriate notices and obtain consent.

7. Your rights

  • Request access, correction, or deletion of your personal data, where applicable under Japanese law.
  • Request discontinuation of use or disclosure, where applicable.

Requests may require identity verification and may be subject to legal exceptions.

8. Contact

For questions about this policy or personal data handling, contact us:

Business operator: costzero.best (Kabushiki Kaisha / 株式会社)
Address: Marunouchi 2-1-1, Chiyoda City, Tokyo, Meiji Yasuda Life Insurance Building, 16th Floor
Phone: +81 539 494 6823
Company registration number: 87887065
VAT / tax registration number: BW491440209

9. Complaint handling (specified commercial transactions)

If we engage in specified commercial transactions over the internet, we will include the consumer dispute/complaint-related information required by Japan’s Act on Specified Commercial Transactions on the relevant landing page.